This Refund Policy applies to all services purchased on https://jobs.shipfinite.com (“Site”), operated by MIRV Marine LLP under the brand Shipfinite (“we”, “us”, “our”). By purchasing a subscription or service through this Site, you agree to be bound by this Policy.
All purchases of subscription-based or one-time services are final and non-refundable. Once a payment is made, it confirms your acceptance of this Policy, and you acknowledge that you are not entitled to cancel your order or receive a refund.
In rare circumstances, MIRV Marine LLP, acting at its sole discretion, may authorize a partial or full refund. Conditions under which exceptions may be considered (but are not limited to):
Service not delivered due to an error on our part
Duplicate/inadvertent charges or payment processing errors
Unforeseen circumstances preventing access to the purchased service
Please Note: Exceptional refunds are not guaranteed, and each request will be evaluated on a case-by-case basis.
Customers seeking a refund under exceptional circumstances must:
Submit a refund request within 30 days of the payment date
Provide:
Invoice or transaction ID
Date and amount of the transaction
Detailed description of the issue and reason for the request
Send requests to:
Email: support@shipfinite.com
Subject line: Exceptional Refund Request – [Invoice/Transaction ID]
We will acknowledge receipt of your request within 3 business days and may request additional information if needed.
Our management team will evaluate the request, and if approved, process the refund to the original payment method within 10–15 working days of approval.
Once processed on our side, we are not responsible for internal delays with banks, payment processors, or external entities. If your refund is not reflected in your account within 15 working days after approval, please contact your bank or card issuer.
We may update or revise this Refund Policy at any time, without prior notice. Updates will become effective immediately and will be posted on this page with the “Last Updated” date.
Last Updated: July 14, 2025
By making a purchase, you confirm that you have read, understood, and agree to this Refund Policy. You also acknowledge that you have no right to cancel or obtain a refund, except as specified herein under “Exceptional Refunds”.
If you have any questions or concerns about this Refund Policy, reach out to us:
MIRV Marine LLP (Shipfinite)
Email: support@shipfinite.com
Registered Office : MIRV Marine LLP, 17C2 Bay Tower Hiland Park Kolkata 7000942